Monday, 4 January 2016

Chatting With IBM softlayer Cuctomber care Help Center for Cloud VPS

Chat Window
Thank you for choosing SoftLayer. A representative will be with you shortly.
You are now chatting with 'Brandon B'
Brandon B: Hello, thank you for contacting SoftLayer. How can I help you today?
Paresh: Hi aru u live?
Brandon B: I am
Brandon B: How may I help you today Paresh?
Paresh: I want buy vps ser, my sites unic trafiic are 400000 daily visitor
Paresh: which plan is perfect for me
Brandon B: Hi Paresh, I am happy to help. To start may I please have your email address, and what region you are interested in purchasing in?
Paresh: my email address is pareshpatelxxx@gmail.com
Paresh: I am in indai
Paresh: india
Brandon B: Ok great, thank you Paresh, let me get some information together for you. Can you tell me a bit about the websites you are running?
Paresh: enn9.com
Paresh: check this site and suggest me
Brandon B: I would suggest using our object storage as this seems to be all static content.
Brandon B: Paired with a virtual server.
Brandon B: Because you are an Indian customer looking to order into the India datacenter, you would have to configure an account through IBM first.
Brandon B: http://www.ibm.com/buycloud/in/en
Brandon B: Here is the link to get you started.
Paresh: no, i dont want indian ibm server
Paresh: I want international server
Brandon B: Ok, where would you like the server located.
Paresh: london
Paresh: uk
Brandon B: Ok sure, that fixes that. :)
Brandon B: And you are running the single site on this VPS Paresh?
Paresh: how much ram, prosser, cores, bandwith require for me
Brandon B: Are you running only the single site on here Paresh?
Paresh: yes for only one site
Brandon B: My suggestion would be 2vCPU cores, 4GB of RAM.
Brandon B: The standard bandwidth allotment is going to be 250GB Outbound.
Brandon B: Then of course, I would suggest getting a firewall in place as well as a backup solution.
Brandon B: What OS do you prefer to use Paresh?
Paresh: if now i am go with 4GB ram and feture Can i increase ram 8 GB on current server
Brandon B: Of course.
Brandon B: Will only require a reboot of the system for new allocation to be available.
Paresh: whm panel are already available or not in new server?
Brandon B: I can add it.
Brandon B: What is your preferred OS Paresh?
Paresh: linux os
Brandon B: As far as security is concerned, I would assume you would prefer a hardware firewall?
Paresh: whm panel added server with extra charge or regural charge
Brandon B: $25.00 per month additional.
Paresh: which is oprateing system is best for wordpress site
Brandon B: I would typically go with Linux.
Brandon B: CentOS.
Paresh: CentOS 7.x , or CentOS 6.x
Brandon B: CentOS 6
Brandon B: CentOS 7 is not compatible with Cpanel
Paresh: Can i create whm panel on Cent OS 6
Brandon B: Yes you can.
Paresh: ok thaks
Brandon B: Of course.
Brandon B: Now as far as the firewall..
Brandon B: Hardware firewall is suggested.
Paresh: what is hardware firewall?
Brandon B: SoftLayer’s Hardware Firewall service offering provides customers with an essential layer of security that is provisioned on demand without service interruptions.  Upon its activation, the Hardware Firewall service blocks all unwanted activity from hitting your server, allowing its full abilities to be dedicated for its intended use, rather than having an increased workload due to unnecessary traffic.
Paresh: If now i am buy ibm cloud then how much time take for live site
Brandon B: The server will be available to you in 15-30 minutes.
Brandon B: Then however long it takes you to get the site configured.
Paresh: you have any free Custormer care call number
Brandon B: We do have support available via phone around the clock.
Brandon B: http://www.softlayer.com/contact
Brandon B: Do you have a plan for backup solution Paresh?

No comments:

Post a Comment